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Privacy Notice

Defender Security Services Ltd is committed to protecting your privacy, and we take our responsibilities regarding the security of user information very seriously.

This Privacy Statement sets out how we comply with both UK and European Union data protection requirements. This complies with the new General Data Protection Regulation (GDPR) of which came into force on May 25th 2018.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. As we have Accreditations with “SSAIB”, they will receive some of your information, please see the SSAIB website for the up-to date privacy policy from the SSAIB.. You may ask that your details be removed from our system by writing to the address below.

What if you think we have incorrect information or you would like a copy of the information we hold about you?

You may request details of personal information which we hold about you.

If you would like a copy of the information held, please write to the address below or email us at info@defendersecurity.co.uk

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All our data is stored on a secure server.

How we use information that we collect

Under the new data protection law we have a number of lawful reasons that we can use (or 'process') your personal information. One of the lawful reasons is called 'legitimate interests'.

Put simply, Legitimate Interests means that we can process your personal information if: “We have a genuine and legitimate reason and we are not harming any of your rights and interests”

So, what does this mean?

When you provide your personal details to us we use your information for our legitimate business interests to carry out our work of protecting, people and property with pride professionalism and integrity, though, we will also carefully consider and balance any potential impact on you and your rights. We will process the personal information you have supplied to us to conduct and manage our business to enable us to give you the most appropriate information on the Fire and Security industry, our service delivery and products and provide the best and most secure experience. We also use this information to offer you tailored content – by providing you with more articles that you have shown as interest in and more offers relevant to your interests.

Information that we share.

As a business we work in partnership with third parties to ensure operational effectiveness of processes and our generate status to fulfil our day to day functions. Third parties will include:

Our website hosting company, our banking company, Our accountancy company and our accreditation companies such as CHAS and the SSAIB

How long do we keep data for?

We only keep data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting or reporting requirements.

Other Websites 

This website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site you should note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and such sites are not governed by this Privacy Statement. You should exercise caution and read the Privacy Statement applicable to the website in question.

Your consent

By using this website you consent to the collection and use of this information by us for the purposes described above.

If we decide to change our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

If you have any questions about this privacy notice or how we handle your personal information, please contact us on the details provided below